Terms & conditions of the SimplyTeeth Refundable Deposit
Set out below are the terms on which simplyteeth provides service to its patients. Please ensure that you have read and fully understood them prior to booking any simplyteeth consultation.
1. Deposit and Cancellation Policy
Booking a consultation:- We take a fully refundable deposit of £35 for all our consultations, including those that are free of charge. Should you need to cancel or reschedule we kindly ask that you call us 48 hours before your appointment. Failure to give the full notice will result in the deposit being taken by the clinic. This allows us to manage our diaries and offer the appointment time to another patient. Your deposit can be refunded in clinic or used against treatment or product Booking Single treatments or chargeable consultations:-
We take a fully refundable deposit of £35 for all our consultations or when booking in single treatments, this is refunded should you need to cancel, or when you attend the deposit will be deducted from your consultation or treatment cost.
Failure to give the full notice will result in the deposit being taken by the clinic. This allows us to manage our diaries and offer the appointment time to another patient
2. Appointments and cancellations
If you are unable to attend your appointment, please contact us immediately on 0208 5900575. We will need to know that you wish to cancel 48 hours before your appointment is due. Failure to cancel or rearrange at least 48 hours before your appointment will result in the loss of the treatment from your value pack or deposit being redeemed. Please arrive for your appointment at least 15 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. SimplyTeeth will endeavour to ensure that your appointment runs to time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance. guide lines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged. Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the value pack treatment or deposit. No children under the age of 16 years must be left unattended within the clinic at any time.
3. Credit card details, deposits and payments
To secure an appointment with simplyteeth a deposit is required. For an appointment with our clinicians: a deposit of £35 will be charged at the time of booking, in order to secure the appointment. 4. Treatment suitability We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why.